General Terms and Conditions (GTC)

Some of the parts we supply are racing parts and do not have approval from the Federal Motor Transport Authority. However, almost all street parts have a General Operating Permit (GOP).

General

We provide our deliveries and services exclusively based on these terms and conditions. The terms and conditions of our business partners are not binding for us, even if we do not expressly object to them. Deviating agreements require written form.

Offers and Prices

All our offers are non-binding until final confirmation (telephone order acceptance at the risk of the customer). By placing an order, these terms and conditions are acknowledged. The prices on the day of delivery or the prices of the latest price list apply for billing. We are entitled to pass on price increases from our suppliers. Price increases towards non-merchants are permissible if more than 3 months lie between the conclusion of the contract and delivery. Special orders are only accepted with a 50% advance payment. The order constitutes an obligation to accept the ordered goods. Our prices are exclusive of packaging and transport costs. The stated gross prices include the statutory VAT of 19%.

Delivery and Shipping

Shipping costs depend on the desired delivery address and are displayed during the ordering process. All deadlines for deliveries and services are non-binding. Binding deadlines must be given by us in writing. Unforeseen inability on our part extends the delivery period by the duration of the hindrance. The buyer can request us to deliver within a reasonable period 6 weeks after exceeding the binding or non-binding delivery date – this puts us in default. He can then withdraw from the contract; a claim for damages is not possible. We deliver to non-merchants against prepayment or cash on delivery via DHL. The transport costs are included in the cash on delivery amount (including packaging fee). Self-collection is possible by arrangement. For merchants, delivery with DHL is also possible against invoice, which must be settled within 10 days. Discounts etc. may not be claimed. In case of payment delay, we reserve the right to charge interest at 3% above the respective discount rate. If a different shipping method is requested by the customer, the additional costs must be borne by him. The risk passes to the buyer upon handing over the delivery to a carrier, i.e., when it leaves our warehouse. We do not take out transport insurance; we deliver only on the account and risk of the buyer. Ordered and shipped goods must be accepted. Otherwise, we are entitled to store them at the cost and risk of the customer or demand 10% of the goods' value.

Payment

We generally accept payment by prepayment, cash on delivery, PayPal, and Mastercard. For each order, we reserve the right not to offer certain payment methods. In this case, we refer to other payment methods. We offer cash on delivery only within Europe. Cash on delivery payment via GLS is only possible in Austria. For credit card payments, the credit card account is charged with the order.

Right of Withdrawal

The buyer has the right to withdraw from the purchase contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day on which he or a third party named by him, who is not the carrier, has taken possession of the goods. To exercise the right of withdrawal, the buyer must inform us (Ilmberger Carbonparts, Hahilingastr. 5, D-82041 Oberhaching, Germany, 089-613 38 93, info@ilmberger-carbon.de) of his decision to withdraw from this contract by means of a clear statement (e.g., a letter sent by post, fax, or email). The customer can use the attached model withdrawal form, which is not mandatory. To meet the withdrawal deadline, it is sufficient for the communication regarding the exercise of the right of withdrawal to be sent before the withdrawal period expires.

Consequences of Withdrawal

If the buyer withdraws from this contract, we will refund all payments received from the buyer, including delivery costs (except for additional costs resulting from choosing a different type of delivery than the cheapest standard delivery offered by us), without delay and at the latest within fourteen days from the day on which we received the notification of withdrawal from this contract. For this refund, we use the same payment method that was used in the original transaction, unless expressly agreed otherwise with the buyer; in no case will fees be charged for this refund. We may refuse the refund until we have received the goods back or proof has been provided that the goods have been returned, whichever is earlier. The goods must be returned or handed over to us without delay and in any case at the latest within fourteen days from the day on which the buyer informed us of the withdrawal from this contract. The deadline is met if the goods are sent before the fourteen-day deadline expires. The buyer bears the direct costs of returning the goods. He only has to pay for any loss in value of the goods if this loss in value is due to handling that is not necessary for checking the condition, properties, and functioning of the goods.

Expiration and Exclusion of the Right of Withdrawal

According to § 312d para. 3 no. 2 BGB, the right of withdrawal expires for a service if we have started executing the service with the express consent of the customer before the end of the withdrawal period or if the customer has initiated this himself. The customer can print or locally save the text content of this instruction via the browser's menu or using a keyboard combination (Ctrl p, Ctrl s).

Retention of Title and Warranty

We retain ownership of all goods delivered by us until all claims, including future and conditional claims, from the business relationship with us have been fulfilled. The retention of title also extends to new goods manufactured from processing. The buyer is entitled to sell the goods delivered under retention of title in the regular course of business. He assigns all claims from the resale to us. Complaints about defects must be made in writing within 8 days for obvious defects, later complaints will not be recognized. If defects are our responsibility, replacement will be provided by repairing the delivered item or delivering a replacement of the same item. The item must be returned to us free of charge. Unpaid deliveries will not be accepted. Further warranty and compensation claims are excluded.

Miscellaneous

Alteration of the goods delivered by us and any other designation is not permitted. In the case of repairs, the price is determined after completion of the work unless otherwise agreed – cost estimates are non-binding. Liability for damages arising during the execution of these works is only assumed in cases of gross negligence. In general, liability for damages based on slight negligence is excluded.

Final Provisions

The place of performance and exclusive jurisdiction is the location of our company. All agreements require written form to be effective.